Well, it’s been almost a month, now. Time for a day shift update.
For 23 years and 2 months, I’ve worked night shift.
By choice. I’m not a morning person. Never have been.
Some observations about 9-1-1 dispatching on day shift:
There’s a lot more of these (nonsensical, in my opinion) pleasantries about how I’m doing. You really don’t care if I’m having a good day, do you? I (usually) have to fib and tell you “I’m fine, thanks”, and then I’m obligated to ask how you are. Really, unless you’re calling in with a 9-1-1 call, it’s not any of my concern.
It’s not that I’m heartless or unfeeling. I hope you are having a wonderful day. But my knowing that doesn’t change our conversation, and there’s likely nothing I can do to make your day better if you’re having a bad one* and decide to tell me about it. Both sides of that conversation just distract from, and delay, the reason you called me in the first place. Do you need information, a phone number** , or any other of a hundred other different things I might be called upon to do for somebody? The fact that it’s 9 am, and I should be sound asleep right now doesn’t make for a cheery “I’m great, thanks for asking” mood. Bah, humbug.
Lunch is much more of a hassle now. I have to wait until 1 pm, to try to avoid the worst of the lunch rush at nearby restaurants.
Traffic is annoying. Where the hell did all these cars come from? Why are they blocking the intersection?
Pedestrians leaving College of the Sequoias – look up from your damned phones! You’re going to walk right in front of a car if you keep that up.
Who the heck are these eleven-hundred units on my radio channel, and why don’t they follow protocol?
These twelve hour shifts are kicking my ass. You’d think two more hours wouldn’t be that bad, but the accumulative effect is already wearing me down. Having four days off every other week helps, but by the third day, I’m feeling it. On the long week, where I work four days, it’s very fatiguing. And that’s what we all need, right? A 9-1-1 dispatcher who is suffering from fatigue.
I was written up on the second day. For wearing jeans. I’ve been wearing jeans for all of my 23+ years in dispatch. Now I have to wear “slacks”. That required a hit on the JCPenny credit card I wasn’t planning on.
Oh, and day shift means I’m taking a $200 a month pay cut. Wonderful.
So as not to be completely negative, here are a few positives of day shift:
There’s a bit more eye candy coming through the door. That’s a double-edged sword, for sure. <sigh>
I’m sure there must be some more positives. I’m having trouble coming up with them right now, though. Maybe I’ll think of something later, and can edit this entry with them. Let’s both hold our breath on that, OK? (spoiler alert: I’m not holding my breath)
I’m staring at six months of day shift, before I can go back to nights. If you call in to my dispatch center during the day, and talk to a grumpy old man, that’s probably me. Sorry, after 23 years my ability to adjust to this change just isn’t going to happen quickly.
*again, unless you’ve dialed 9-1-1, and 99.9% of the time, you’re not going to ask me how I am. Although it does happen, strangely enough. Even for real emergencies. Haven’t figured that one out yet.
**although I’m not supposed to be a switchboard or 4-1-1 operator – that’s a pet peeve of mine. You no doubt are speaking to me on a device that can store literally hundreds, if not thousands, of phone numbers, or has the ability to look them up on the Internet. Why are you bothering me? It’s not like I don’t have anything else to do right now.
